William A. Green Oracle EBS Financials
Services

Scope, rates, terms

What I take on

Oracle EBS Financials, 10.7 through 12.2.x

Modules: General Ledger, Accounts Payable, Accounts Receivable, Internet Expenses, Internet Procurement, Purchasing, Fixed Assets, Cash Management, and Inventory.

Fix and patch development

Custom fixes for defects Oracle will no longer patch. Data corrections with rollback. Tax and regulatory updates. Remediation of failed interfaces, invoice validation failures, subledger accounting errors, and asset reconciliation problems.

Support and troubleshooting

Concurrent manager and performance problems, SQL tuning, integration failures, month-end close bottlenecks, period-close errors, configuration questions.

Development

PL/SQL, SQL, Workflow, AME, XML Publisher, custom reports, interfaces and conversions, custom tables and procedures.

Documentation

Configuration runbooks for AP, PO and Fixed Assets — what's set up, why, and what breaks if it changes.

Rates

Published, in writing

$185 /hour

Advisory & support

Advisory, support, troubleshooting, configuration

$250 /hour

Fix & patch development

For systems on Sustaining Support

No expiration date

$175 /hour

Prepaid 40-hour block

Applied to any work above

Terms

8 hours

Minimum engagement

15th & 30th

Invoiced twice monthly against logged hours

Net 14

Payment due within 14 days

How it works

Four steps, no theater

  1. You describe the problem.

    Email or a scheduled call. I'll tell you whether it's something I can fix before you commit to anything.

  2. Scheduled intake.

    One call to see the environment and confirm scope.

  3. I work offline.

    Diagnosis, development and testing happen in your environment on my time.

  4. Defined turnaround.

    48–72 hours on a scoped issue, or an agreed date on larger work. Stated up front, every time.

What I need to start: read access to a clone or development instance, a described problem, and one named point of contact.

What I don't claim: I am not a 24/7 on-call service and I won't pretend otherwise. If you need someone reachable at 2am during close, you need a staffed support organization, and I'll tell you that instead of taking your money.